"Charm has made such a dramatic difference to our organization. They have created a system that we couldn’t keep up with ourselves. Their system is personally individualized to all our needs when it comes to monthly deliveries of necessary medical supplies for our 57 group homes and 277 group home residents. From our house managers to our entire nursing team, Charm has made the lives of our staff easier by taking on the overwhelming process of obtaining prescriptions, letters of necessity and prior authorizations for every single one of our residents annually. Not to mention the bottom line budget savings it has meant to every group home we operate. We have found the company that our organization had been seeking for years. Thank you, Charm Medical!"
Jim, Coordinator of Health Services DMR Northeast Residential Services, Danvers, MA

"Being the mother of a medically involved special needs child I can honestly say there are very few companies that are a pleasure to deal with. Charm Medical Supply is one of the few. I have supplies delivered each month for my daughter. The deliveries are consistently on time, the order is complete and accurate AND they are delivered with a smile! The delivery people are outstanding: helpful, friendly, polite and professional. We love to look out the window and see the ‘Charm Man’ coming up the driveway!"
Kathy, South Yarmouth, MA

"After many frustrating years dealing with durable medical companies that were unreliable and often unreachable, a social worker friend pointed us in the direction of Charm Medical Supply. My initial call to Charm was so positive! I couldn't believe I didn't know about this company before. I was greatly surprised to be offered choices of products, speaking with someone who was knowledgeable and compassionate. Likewise, the driver who usually delivers Bethany's supplies is friendly and pleasant. My daughter, Bethany, has now been a patient of Charm Medical for many years and I am so grateful that this is one aspect of her medical care that goes so smoothly. I know that I can depend on Charm Medical Supply."
Cindy, Medford, MA

"We are very happy to recommend Charm Medical Supply to other families who struggle to cover all the bases involved in caring for a loved one with complex medical issues. Charm relieved us of the need to submit and resubmit paperwork in order to obtain supplies from our local pharmacy. The representatives are very helpful and courteous and provide the needed supplies like clockwork. Our family really appreciates the support of Charm Medical Supply. You will too!"
Paula and Leo, Franklin, MA

"I have been doing business with Charm Medical for approximately 3 years and my experience has only been a positive one. I receive my deliveries in a timely fashion and when I call to speak with customer service Danielle has always been helpful and pleasant to deal with. Thanks again for the service."
Bonnie, Sharon, MA

"WCI is extremely grateful to have found a company like Charm Medical Supply. They have saved our organization time and money since they took us on. Working with Charm eliminated the paperwork process for our Support Coordinators and Nursing staff when it comes to the medical supply needs of our 24-hour support group home residents. Now our staff receives an automatic delivery every month for our individuals that we don’t have to worry about and they are not bogged down by any paperwork. I would definitely recommend Charm as they have been a true blessing to our program."
Sandra, Vice President of Operations Work Community Independence, Waltham, MA

"I must say, I was hesitant to transfer my residents over initially when RTR decided to let Charm handle our supply needs, but I am so thankful that I did. The difference they have made has been awesome. In the past, in addition to always working with the doctors when caring for my residents, I would also have to ask them for prescriptions and letters of necessity with regards to supplies over and over again. Not to mention having to pick up the phone to reorder supplies every month as well as the hassle of having to deal with the number of prior authorizations I needed year in and year out. Charm takes care of that for us AND they deliver the supplies automatically month after month! Thank you!"
Bobbie-Jean, Program Manager Road To Responsibility, Inc., Marshfield, MA