Survey

Dear Valued Customer,

Thank you for allowing Charm Medical Supply to be of service to you. Please help us by taking a few minutes to tell us about the service that you have received from us so far. Your feedback is important to us and will be used to guide the future planning of customer care service enhancements.
How eager to help you were the customer service representatives at our company?*
- Excellent
- Good
- Fair
- Poor
- N/A
How well do you feel our customer service representatives understand what you’re saying and your needs?*
- Excellent
- Good
- Fair
- Poor
- N/A
How knowledgeable do our customer service representatives seem to you?*
- Excellent
- Good
- Fair
- Poor
- N/A
Do you feel our delivery personnel and technicians present themselves in a professional and courteous manner?*
- Excellent
- Good
- Fair
- Poor
- N/A
Please rate the condition of the products and supplies upon arrival to your home.*
- Excellent
- Good
- Fair
- Poor
- N/A
How convenient is our company to use?*
- Excellent
- Good
- Fair
- Poor
- N/A
Please tell us, what is your overall satisfaction with our service and products?*
- Excellent
- Good
- Fair
- Poor
- N/A
Considering your complete experience with our company, how likely would you be to recommend our company to others on a scale of 1 – 10? (with 1 being unlikely and 10 being most likely)*
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10
Please provide us with any positive feedback or constructive suggestions. If we did not earn a 9 or 10, please let us know what we could do to improve.
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